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FAQs

Our FAQ’s are included to help answer some of your questions. If you have additional questions, feel free to contact your Mid Century Fiber representative.

Questions – Please click on each question to view the answer.

1. What is Mid Century Fiber?
2. How does Mid Century Fiber benefit Canton and surrounding towns?
3. Is this Mid Century’s first time offering fiber to the home?
4. What services can I get with Mid Century Fiber?
5. What is the process to get fiber to my house/neighborhood?
6. Is Mid Century building in a particular area in Canton or everywhere? 
7. Is there a term contract to sign?
8. What is this “Lock in Your Price for Life” offer?
9. What is Pre-Registration? 
10. Why do I need to pay $50 for Pre-Registration and what happens to my money?
11. Whats better … fiber optic, cable, DSL, or wireless?
12. If I switch my telephone service to Mid Century, do I get to keep my same phone number? 


Answers

1. What is Mid Century Fiber?

Mid Century Fiber is a state-of-the-art fiber optic infrastructure that brings fiber optic service all the way to the home. It is the most current technology that is “future proof” and capable of delivering ultra-fast Internet connections. Back to Top ^

2. How does Mid Century Fiber benefit Canton and surrounding towns?

As with any utility, having the most capable and reliable infrastructure provides more value to the community and its residents. Connecting Canton with fiber brings big benefits. Having the option for this much capacity attracts businesses that require large amounts of bandwidth for their operations. This may be the same case for residential customers. Customers are constantly needing and demanding higher amounts of bandwidth in their homes. This fiber investment prepares us all for what’s to come in the future. Back to Top ^

3. Is this Mid Century’s first time offering fiber-to-the-home?

No, we started deploying this state-of-the-art technology in 2010. Back to Top ^

4. What services can I get with Mid Century Fiber?

Mid Century will offer Internet and Phone service over fiber optics.

  • Internet service packages up to Gigabit speeds
  • Phone
  • TV Coming Soon! Back to Top ^

5. What is the process to get fiber to my house/neighborhood?

After enough interest is shown for a particular neighborhood (through filling out this form), we will start the Pre-Registration phase to determine the level of commitment by a prospective Fiberhood.

During Pre-Registration, we will contact every potential home, to determine how many households are interested in our new fiber optic network and are serious about taking advantage of our services.

After we have reached our commitment requirements for a prospective Fiberhood we will begin construction on your fiber network! Back to Top ^

6. Is Mid Century building in a particular area in Canton or everywhere?

We are prepared to go everywhere in Canton but our actual construction plans will be based on the interest we receive from potential neighborhoods.   When there is enough interest and actual neighborhood commitment, your area will qualify to be a Mid Century Fiberhood. Back to Top ^

7. Is there a term contract to sign?

No Gimmick Pricing and No Contracts.  Plus, if you sign up during Pre-Registration you have the unique opportunity to “Lock in Your Price for Life.”  It’s not a lifetime contract with Mid Century, but it is a price guarantee from Mid Century to you! Back to Top ^

8. What is the “Lock in Your Price for Life” offer?

After you “Lock in Your Price for Life” with Mid Century, you’ll want it with everything you purchase!  The offer applies to the Internet plan you selected and the residential location at the time of Pre-Registration and installation.  By taking advantage of this offer (only available if you sign up during your neighborhood’s Pre-Registration), you’ll save $120 a year, AND your Mid Century Internet bill will never increase.  We guarantee it. Back to Top ^

9. What is Pre-Registration?

Pre-Registration is a once-in-a-lifetime opportunity for you.  During Pre-Registration, we will contact every potential home in a prospective Fiberhood.  This will determine how many households are interested in our new fiber optic network and are serious about taking advantage of our services.

During Pre-Registration, you will be able to take advantage of the unique “Lock in Your Price for Life” opportunity, and receive free installation ($100 value). Back to Top ^

10. Why do I need to pay $50 for Pre-Registration and what happens to my money?

The $50 shows Mid Century you are serious and truly committed about taking our services and it will be credited towards your first month of service with us.  Mid Century will refund your $50 payment if we do not proceed with a fiber build in your neighborhood within 12 months. Back to Top ^

11. What’s better… fiber optic, cable, DSL, or wireless?

Fiber optic is the fastest Internet option available; it is not shared and provides far greater speeds to enhance your experience.  If you use the Internet in any way and have the opportunity to sign up for fiber, you should!  You will not be disappointed.  We want you to enjoy your experience with Mid Century! Back to Top ^

12. If I switch my telephone service to Mid Century, do I get to keep my same phone number?

Absolutely! We will move your telephone number over to us and you do not need to do a thing. Once the number is moved, it automatically notifies your current provider and they will stop their billing. Back to Top ^