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Setting Up Your SmartHub Account

SmartHub is a secure web and mobile app that allows you to make payments, report service issues, and manage your account with your computer or mobile device.

Setting up SmartHub pdf

SmartHub offers many exciting  customer service features!

With SmartHub you can:

  • Pay your bill
  • Receive account notifications via email
  • Update account information
  • View and print bills
  • Report service issues

Sign up is easy. You will need your email address and temporary password you were given at time of installation.  Do Not Click on “New User”, we set up a temporary account for you.   Sign up here!

What is the difference between the mobile app and the Web version of SmartHub?
The SmartHub mobile app can be downloaded and installed on your compatible mobile phone or tablet device. The web version is Internet accessible from any web enabled device. Both the app and the web version give you secure access to maintain your account information, view your bills, see payment history, make payments on one or more accounts, set up recurring payments, and report troubles.

The web version allows you to register your accounts to maintain your personal information, password, security pass phrase, and stored payment methods.

Is my phone or tablet supported?
Our Apps are supported on the following platforms:
IOS 5.1 and above (iPhone and/or iPad)
Android 2.2 and above (Smartphones or tablets)

Is the App secure?
Yes!
All critical information is encrypted in every transaction run and no personal information is stored on your mobile device. Mobile devices do offer you the ability to store your login information for Apps installed on the device. If you choose to store your login information, any person who has access to your mobile device can access your account.

How do I get the App for my phone?
Simply click on the links below or look for SmartHub in the iTunes or Google play stores. Search: SmartHub (not case sensitive but must be all one word), if duplicates appear the correct App is provided by our partner, National Information Solutions Cooperative.

SmartHub_Android                              SmartHub_iOS

 

Do I have to change the way I pay my bill in order to use SmartHub?
No.
You can take advantage of all of the features of SmartHub and continue to pay your bill as you currently do.